It Wasn’t A Sequel To Begin With
November 29, 2012 – 18:32 | No Comment

My 3rd novel wasn’t meant to be a sequel to the 2nd novel in the first place. Then something happened. Characters began to beg to be included in the story. Thus, a sequel was born.

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Home » Freelance & Business, Freelance Talk, Working World

When Clients Become Friends

Submitted by on March 4, 2011 – 00:03One Comment

In my 16 months of freelancing fulltime, I’ve came across various clients of different walks of life. Some really serious stern people, some kinda funny and friendly, others a mixture of both. I even found some of them intimidating when we first met. I am sure they have their own views of me when we first met too. After a period of time though, I discovered that by simply being myself when I communicate and connect with my clients, things simply changed. The dynamics of the working relationship changes into something more personal, more fulfilling.

How do you know when your clients become friends? When they stop saying thank you or signing off their emails with their big company titles. When they start adding smileys in their emails or make jokes about work. When they start sharing their personal life experience with you and ask you about your love life. Yes, I have more than one client who asked me about my love life (and they are not guys). People get worried when I work too hard and forget about everything else.

So just how good friends can you be with your clients? Very very good friends when you can make it clear that when it comes to work, you are professional. And they don’t make use of your friendship to get things done beyond your job scope. From your friendship, you can understand and know them better. Leveraging on your bond, you can be of better service to their business and work. But never ever let them take you for granted just because you guys are now friends. If this happens, perhaps they are not really friends after all.

It is my personal motto to first be a friend to my client, then a business partner. By being their friend and allowing them to be my friend, I am opening up a space where barriers no longer exist. In this space, we come to know each other better and respect each other for who we are. From this simple act, we become comfortable in the presence of each other and in this comfort, miracle happens. And this miracle spells SUCCESS.

Originally written by Gina Yap Lai Yoong © 2011

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